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Shipping & Returns


Please allow 1-3 days for us to pack your order, if it’s super urgent just add a comment and we try our best to accommodate your request.

Your order will be sent from Mollymook Beach NSW, Australia. Please allow 3-5 extra days for delivery to WA, NT, and Northern QLD. 

We offer standard shipping on all orders Australia wide.

We use Australia Post for all International deliveries.
  • AU shipping $10 usually takes 1-5 days
  • International shipping $25 AUD usually takes 10-28 days
  • Pre-orders usually pre-order takes around 3-6 weeks (please refer to each product for the exact dates)


If you change your mind we are happy to issue a refund for *full priced items* within 7 days of receipt, as long as the item is unworn and all labels are still attached. If outside of 7 days, we offer a credit note for returns within 14 days of receipt, these are valid for 1 year and are processed 10 days after receiving the garment back at our studio.
Please make sure you send us an email on   to let us know your tracking details as we cannot be held responsible for lost post.
  • Please fill in the returns form online here:
  • Please remember to send us a pre-paid and self addressed satchel so we can return your size.
  • All returns should be sent via registered post. Returned items lost in the post are not the responsibility of Dreamers & Drifters.

We are unable to accept returns on swimwear or earrings due to hygiene reasons.

Made to Order pieces are final sale and cannot be returned for refund, exchange or credit. 

Any purchases made during promotional periods such as Vogue Online Shopping Night are only eligible for exchange or store credit and will not be refunded unless faulty.

    Sale Items

    Please choose carefully as marked down Sale items are priced for final sale, no returns are accepted; we can try to find a size exchange for sale items until stocks last (see Exchanges below), but we unfortunately cannot do refunds or credit notes on Sale items as they are priced as final sales.



    We are happy to exchange size or colour within 7 days of receipt.
    Please send us a pre-paid & pre-addressed satchel so we can send you your exchange as speedily as possible.

    Faulty Goods

    We check each and every garment before we ship it to you, but if one faulty item happens to slip past us we will happily exchange the item within 7 days. Please email us on

    What is the turnaround time on made to order pieces?

    Given our commitment to craftsmanship & quality, these pieces can take approximately 4–6 weeks to complete and ship. A notification of shipment will be delivered to your email account once your piece is dispatched. 

    What is a pre-order?

    Occasionally, we produce some products in very limited quantities so to avoid disappointment, we offer customers a Pre-Order service. Pre-order allows you to secure your purchase, ahead of the piece being available for delivery.

    Full payment is required for Pre-order, and notification of shipment will be delivered to your email account once dispatched.

    For information about the expected delivery time, please refer to the product description.

    Currency, Taxes and Duty

    Please note that all payments made on this site are in Australian Dollars.
    International customers are responsible for any local taxes and duties. Standard International is delivered through the post system and generally avoids these charges. We do not accept returns due to the recipient being charged customs fees or duties. No refunds/credit notes will be issued on international parcels being returned due to unpaid customs duty as this is the responsibility of the customer.

    We are legally required to declare total value paid on international shipments.

    Gift Vouchers

    Gift Vouchers are non-refundable and are valid for one year from the date of issue during which we will have many beautiful collections arriving.


    As a small slow-fashion business who only produces a few units per style we would love for you to choose a credit note instead of a refund. Refunds are available on full priced items only, within 7 days of receipt. 

    If you have any other questions please fill in your details below and we will get back to you soon.

    Carbon Neutral

    By sending our parcels with Australia Post, we are supporting carbon-offset projects that have positive environmental and social impacts. To balance our emissions footprint and to help us achieve carbon neutrality, we buy carbon credits through our partnership with Qantas Future Planet.